Shipping Policy
1. Order Processing:
- All orders are processed within 2–5 business days after payment confirmation.
- Customized or made-to-order items may require 7–10 business days for processing before shipment.
2. Shipping Methods & Delivery Time:
- Standard shipping typically takes 5–10 business days depending on location.
- Expedited shipping options may be available at checkout and usually take 2–4 business days.
- Delivery times are estimates and may vary due to courier delays, holidays, or unforeseen circumstances.
3. Shipping Charges:
- Shipping charges are calculated at checkout based on the delivery location and shipping method.
- Free shipping may be offered for orders above a certain amount (if applicable).
4. Order Tracking:
- Once your order is shipped, a tracking number will be shared via email.
- Customers can track their orders using the courier’s tracking system.
5. Address Accuracy:
- Ensure that the delivery address provided is complete and correct.
- The company is not responsible for delays or lost shipments due to incorrect or incomplete addresses.
6. International Shipping (if applicable):
- International orders may take 10–20 business days for delivery.
- Customers are responsible for customs duties, taxes, or import fees as applicable in their country.
7. Lost or Delayed Shipments:
- If an order is delayed or lost, contact customer support with your order number and tracking details.
- The team will coordinate with the courier to resolve the issue promptly.
8. Important Notes:
- Orders cannot be shipped to P.O. boxes.
- The company reserves the right to update shipping methods, charges, and policies without prior notice.