Return and Refund Policy

1. Eligibility for Returns:

• Returns are accepted within 7 days of delivery from the date the product is received.
• Only products in their original condition, with all tags attached, and unused/unwashed, are eligible for a return.
• Customized or made-to-order items cannot be returned unless there is a manufacturing defect.

2. Defective or Damaged Items:

• If you receive a defective or damaged item, please contact customer support immediately with photos as proof.
• Returns for defective items must be initiated within 7 days of delivery.
• Upon verification, a replacement will be arranged or a full refund will be processed.

3. Return Process:

• Contact customer support at the provided email to initiate a return.
• Include your order number, product name, and reason for return in the email.
• Once your return request is approved, instructions for returning the product will be shared.
• Customers are responsible for the safe return of the product; items must be securely packaged to avoid damage during transit.

4. Refunds:

• Refunds are processed only after the returned product is inspected and approved.
• Approved refunds will be credited to the original payment method within 7–10 business days.
• Shipping charges are non-refundable unless the return is due to a defective or incorrect item.

5. Exchanges:

• Exchanges are subject to product availability.
• If a replacement item is not available, a full refund will be issued.

6. Non-Returnable Items:

• Customized items, gift cards, and sale items marked “Final Sale” are not eligible for return.

7. Important Notes:

• Ensure all items are returned in their original packaging with tags intact.
• Returns without prior approval from customer support may not be accepted.
• For any queries, reach out to customer support at the provided email.